Update by user Feb 13
The owner of Windy Nation spoke with me and we finally had a meeting of the minds. He did all he could to help me resolve the issue, including g sending replacement parts.
In the end the product was not suited well for my application to run a 8w LED Lightbulb for 3 hours a day. The most I could get was 2 days or 6 hours before the battery voltage dropped below 11.90v and faulted the inverter. I am satisfied the company did everything they could to help and probably lost money in the end. Unfortunately I also invested time and money and never got what I needed.
Chalking this up to a bad fit and moving on. As far as Windy nation is concerned, I have no issue with them and appreciate their efforts.
Original review posted by user Nov 13, 2017
After 5 months and over 45 interactions with Customer Service I have yet to get what I paid for. I have had to prove Windy Nation sold me a bad battery.
Now that there is proof, they tell me that they cannot replace the Battery without me sending mine back so they can test it. Then they are blaming me and refusing warrantee for the battery load dropping below 50% when their set up is providing insufficient power to begin with. Imagine that a 100 W system cannot generate enough solar electricity to power 1 LED light bulb (8 watts) for 3 hours a day in full sunlight. Its like refusing to warranty a new car because it came with an oil leak that will not allow the oil to stay at acceptable level.
I am convinced they are corrupt and that their products are garbage. Should have done more research on web.
Noticed that they have an F rating on the Better Business Bureau. Check out these links https://www.youtube.com/watch?v=NKaJCLZJmig https://windy-nation.pissedconsumer.com https://www.bbb.org/santa-barbara/business-reviews/solar-energy-equipment-and-systems-supplies-and-parts/windy-nation-in-ventura-ca-92014209
Review about: Windy Nation Solar Power System.
Reason of review: Not as described.
Monetary Loss: $600.
I didn't like: Bad product and service.