Windy Nation
Windy Nation Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Windy Nation has 3.2 star rating based on 8 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Friendly dealings, Good product, I liked.
Cons: Customer service, Bad product and service, Buyer beware.Recent recommendations regarding this business are as follows: "I can't comment on reliability, since i just installed the units, and paid cash on order so no billing experience.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Windy Nation has 3.2 star rating based on 8 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Friendly dealings, Good product, I liked.
Cons: Customer service, Bad product and service, Buyer beware.Recent recommendations regarding this business are as follows: "I can't comment on reliability, since i just installed the units, and paid cash on order so no billing experience.".
Review authors value the most Diversity of Products or Services and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI purchased 2 400w kits w/o inverter.
- Good product
- Friendly dealings
User's recommendation: I can't comment on reliability, since i just installed the units, and paid cash on order so no billing experience.
Inverter
Preferred solution: Deliver product or service ordered
Don't Buy from Windy Nation
This is the first company I have seen where the customer is always wrong. I tried to order on their website, but could not get confirmation.
I gave up. Then a few days later an email suggesting my order had shipped. After I had already made arrangements elsewhere. They never sent a confirmation email, or an email saying when the items would ship.
No apology, no working out a solution.
Later they told me "10,000 other customers have no problems, Go play the Lottery."
Avoid this company at all costs. They are rude and have a terrible ordering process.
Always great service!
Problem with my system
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGreat service
- I liked
Resolved: Buyer Beware - Windy Nation is full of wind.
The owner of Windy Nation spoke with me and we finally had a meeting of the minds. He did all he could to help me resolve the issue, including g sending replacement parts. In the end the product was not suited well for my application to run a 8w LED Lightbulb for 3...
Now that there is proof, they tell me that they cannot replace the Battery without me sending mine back so they can test it. Then they are blaming me and refusing warrantee for the battery load dropping below 50% when their set up is providing insufficient power to begin with. Imagine that a 100 W system cannot generate enough solar electricity to power 1 LED light bulb (8 watts) for 3 hours a day in full sunlight. Its like refusing to warranty a new car because it came with an oil leak that will not allow the oil to stay at acceptable level.
I am convinced they are corrupt and that their products are garbage. Should have done more research on web.
Noticed that they have an F rating on the Better Business Bureau. Check out these links https://www.youtube.com/watch?v=NKaJCLZJmig https://windy-nation.pissedconsumer.com https://www.bbb.org/santa-barbara/business-reviews/solar-energy-equipment-and-systems-supplies-and-parts/windy-nation-in-ventura-ca-9201****
- Bad product and service
Worst ever
years ago i ordered 2-100 watt panels. they arived ups rapped in paper and glass side out.
well, guess what, one panel glass was shattered. not knowing ebay guarantees return shipping, i contacted windy nation and returned panels. knowing that they owe me 2 panels they claimed to have accidently sold their last one and were waiting on a new shipment from china. months later i received new panels and was told my shipping cost i would be refunded.
i got no refund and no replies. one of the new panels had the protective wire box [junction box] on wrong side of wires [china company error]. not willing to lose my temper i let it go and dealt with it. i keep seeing their products at good prices on the net, but as soon as i see their name i ignore it and pay more money elsewhere.
this company seemed like a eather and son operation with bad ethics, they are dishonest and shady at best, words of advise is to stay away from them. the savings isn't worth the heart ache. the + side is the panels still working after maybe 4 or 5 years.
one post said they knew their stuff, well not at that time and their advertised specs were correct but the sticker [with specs] on the panel was for another panel they sold. cheers ps deal with these jjamokes at your own risk!!!
- Buyer beware
Not helpful for the novice
Just a footnote, I have been able to get my system working properly, but not from any help from Windy Nation. They never responded to my latest attempt for a solution to the problem. I was able to fix the problem on my own (with some help from Youtube).
No one ever answers the phone, half the time no one calls back after leaving a message. I have explained that I am not familiar with solar systems and that it all sounds like Greek to me. They tell me to do this and and to do that and I don't have a clue what they are talking about.
The people at Windy Nation need to take into account that not all people are experienced enough to know what they are talking about. In other words, how about using layman terms, or better yet how about taking the time to walk someone through the troubleshooting that you request.
- Whole experience
- Customer service
Preferred solution: Let the company propose a solution
Terrible Customer Service
I purchased a 1500 watt inverter from Windy Nation. So far it is functional but when I installed my own remote switch using their diagrams, it did not work.
I sent the inverter back for warranty service at my cost and after three weeks they found nothing wrong. The replaced my unit with a new one (so they say) that came in an old beat-up box. The "new" inverter also did not work with the remote switch either. I called and emailed customer service and after two days (they do not answer their phone) was able to talk with their technician who was very rude and would not even discuss the remote switch wiring.
Story shortened; after many many emails, hours of my time, and sending pictures proving that their wiring diagram was wrong, they finally admitted the error but are still ANGRY WITH ME for having cost them so much time.
They are one of the poorest businesses I have ever dealt with. I urge you to shop elsewhere.
Worst experience possible
This is a terrible company, with incompetent and lazy employees. I had issues with my Windy Nation solar system from day one, and every time I called or emailed, I got the same response, "there is nothing we can do about it."
When my inverter began to shoot sparks, I was done with this dangerous and shoddy company and their terrible track record.
Solar is a competitive business and Windy Nation is the very worst you can imagine. When I was finally able to get the company to replace some of the faulty and dangerous parts, they tried their very best to blame me for a sparking inverter and then the dimwitted customer service *** would only say they were doing me some great favor by replacing some body designed piece of garbage with another.
If you buy anything from this company you are wasting money.
There are much better companies to deal with for solar, Windy Nation is by far the worst.
Windy Nation Solar Power System Review from Los Angeles, California
This company is a scam buyer beware
I am looking into solar panels and was looking online and came across windy nation and saw they have really good prices and claims. So I decided to dig a lil deeper their website says if your in the area come by and see us at our store so I decided to.
I live in ventura so no big deal to swing by guess what their store has no store front its a building with all the windows covered looks like a run down shut down business. I was very disappointed I thought I was going to a nice store and was going to walk out with a new solar panel kit. Every time I call windy nation I get a recording stating they will get back to me within 48 hours sounds to me like a shady lil side business.
So I decided to email them they got back to me 2 days later saying to let them know what time I wanted to come by so they can make sure someone will be there at the warehouse wait a second I thought this was a store front. anyways just thought I'd share my experience dealing with windy nation so far.
- Customer service
Charge controller sent with 100watt solar panel
I am happy with windynation's solar panel kit
WindyNation Solar Panel Kit
I do not normally write reviews of companies or products but, in this case, I was so overjoyed with the customer service I received from Windy Nation that I decided that I "owed" them this review. In late August of 2012 I was preparing to take my RV into the Canadian back country for an extended off grid camping trip. After doing some research on the internet, I figured out that I was going to need some solar panels to keep my RV batteries charged. I did a lot of research online to find a company with reasonable prices for solar panels and the accessories, which led me to windynation.com
I called Windy Nation and was able to speak to a gentleman name Al. He explained to me how figure out the power consumption (Watt hours) that I was going to be using to power my stuff (lights, TV, computer, etc). He was not pushy at all. Nothing like your typical sales guy who simply wants your money! He told me to call back once I figured out the approximate Watt hours I would use in a day and that he would then craft a solar system for my RV.
Al designed a 300 Watt solar system for my 24 volt RV battery bank. The system included everything. Solar panels, mounting brackets, solar cable, charge controller and fuses. I did not need to buy anything else from any other company. That really made it easy and convenient.
After I received my solar system, I still had several questions about the installation and windynation continued to provide excellent customer support via e-mail and over the phone.
Like I said, I almost NEVER write product reviews but I was so impressed with Windy Nation's customer service that I felt like I had to write this. Thanks WindyNation (Especially Al …. You were great!)
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simply untrue
Customer is very misleading and in fact received 100% refund. We will present the facts, so you can be the judge: - Customer placed an order, and secured payment information on Sat May 4, 2019 @ 13:12PM - We sent an automated email order acknowledgment on 05/04/19 @13:13PM - Customer claimed they never received the automated email, yet they placed another order without ever attempting to contact us (email or phone), or their credit card company, to see if the order was processed.
- We sent an order shipment notification 05/07/19 @13:21 - Customer did receive this automated email notification and contacted us for the first time 05/08/19 @16:03 - We responded on 05/08/19 @17:56, shared the automated email that he presumably did not receive, and our return policy.
Customer became belligerent with such comments as: "crummy communication systems" "You have failed so far on all accounts." "You deserve bad reviews. No empathy"
We are investigating solar for our RV and a friend very highly recommended Windy Nation calling their customer response time and support “exemplary.” When I read this customer’s scathing review, I could read between the lines … when a customer comes at you like a charging bull full of accusations, there is nothing you can do or say to make that customer happy.